Disclaimer & Refund Policy

Disclaimer

AskOfficial is an independent third-party service provider and not linked with any third-party brand names until designated. Use of any trademarks, products, logos and brands are just context-sensitive. AskOfficial denounces any affiliation, association, or sponsorship by it or any third party.

We provide paid support assistance for QuickBooks, products, and services, and with them, we have no direct or indirect association until such connections are openly expressed. The services we provide could be available on the official website for no cost. Customers are free to benefit from the free services of intuit from their official website.

AskOfficial is not accountable for the content uploaded on or via the website. The user is prudent for using the content, product, and services offered on the AskOfficial website. AskOfficial recommends the user to associate third-party support in case the product or service is under warranty. Nevertheless, you can always seek help from AskOfficial for any product with a guarantee by paying us a certain amount for the product.

AskOfficial is also not responsible for any significant, corrective, personal, or indirect losses purchased by the user following the acceptance of our services or employing any third party for whom we offer assistance.

The content available on the AskOfficial website has been submitted as an “as exists” and “as accessible” grounds. Our team carries out steady tasks to guarantee the availability of the website. But AskOfficial does not guarantee a perpetual availability in every time zone and an error-free state.

This Is How You Can Contact Our Certified Experts

Get instant support from our team by following these simple steps:

Call us

Our experts are available at your service 24/7×365; all you have to do is call us at +1-860-813-7413 and connect with our experts.

Contact us via the internet.

You can connect with our certified experts via the internet with guaranteed security and discuss any issue.

Get an instant solution. 

Our certified ProAdvisors will identify and resolve your issues within a few times.

Refund Policy

AskOfficial genuinely recognizes the purchasing of our items and assistance by you. Our certified experts holding experience of over ten years are available at your service 24/7×365. We are always trying to sustain healthy relations with our clients when they purchase our item or services to prevent second thoughts from popping up in their minds later. Luckily, we never received a request for a refund from our clients over so many years. 

If we receive any request for refunds in the forthcoming time, we will consider that and sustain our clients’ fair meetings. And also rectify our mistakes for upgrading to a better quality service provider.

We hold a clear policy for a refund for the service mentioned below:

  • Bookkeeping
  • Accounting 
  • Tax management 
  • Payroll services 
  • Technical support services.

Before charging fees for our services, we offer them for free as a trial. We only charge if our client is satisfied with the trial; we keep our customer’s satisfaction a priority. Our customers can cease their services at any time with AskOfficial, within a notice period of 30 days before making the purchase. All the down payments that are made for the service are non-refundable. 

Suppose the client is not satisfied with the services we provide. In that case, they can demand the cashback, signifying a solid reason within thirty days before the date of subscribing to our services, and AskOfficial will authorize the refunds to the respective client.

  • The customer can replace or exchange any QuickBooks accounting Software within thirty days from the time of invoice or subscription correspondence to QuickBooks updated policy.
  • We don’t provide returns of professional services, including QuickBooks software, prepay time, product training, etc.

You can not get a refund for the shipping and insurance fee.

Overhauled and distorted items, items opened, used, or purchased before thirty days of the purchase are not refundable.

We prioritize meeting every customer’s needs with our services. But even after this, you feel discontent with our services or product and seek a refund. You can do that by contacting us at +1-860-813-7413 and providing us with the same name, email, contact number, and the customer ID you registered with at the time of subscribing.