QuickBooks Error h505

QuickBooks error H505 is one of the errors. The user is most likely to see it while opening a company file, which is not located in its system.

Although, QuickBooks is one of those few software which brought a revolution in the field of accounting. In the era where businesses were entirely dependent upon accountants to manage their accounts. It developed a sense of insecurity among local accountants and bookkeepers. But on the other hand, it turned out to be a blessing for small business owners who could not afford to hire a professional bookkeeper.

It’s flexible and easy-to-use features made accounting like never before. Jumping straight to the present, QuickBooks is used all across the globe. Interestingly, it’s like the best buddy for accountants. Its quick and easy reporting has made their jobs easier.

Despite all its glory, we must not forget that it is software anyway, and just like any other software, it too faces technical glitches in the form of QuickBooks error.

Let us discuss the causes, symptoms, and solutions to this issue.

What Causes QuickBooks Error H505?

Many factors contribute to the occurrence of QuickBooks error H505.

Some of the elements are mentioned below:

  • If you have a damaged or wrong .ND file, you may end up seeing this issue.
  • Another factor contributing to this error is wrong hosting configuration settings.
  • If you have not activated QBFCMonitor and QuickBooksDBXX in your system, this issue is more likely to occur.
  • If QuickBooks services have not started.
  • An incorrect QuickBooks firewall setting could contribute to QuickBooks error H505.
  • In case you are not able to track your Hosting system’s IP address.
  • Any of the factors mentioned above could lead to QuickBooks error H505 on your screen. Now let us discuss what its impact on your system is?

How QuickBooks Error H505 Impact Your System?

Given below are the indicators of this error code:

  • You will notice your active program getting crashed when this issue arises.
  • QuickBooks error h505 will show up on your computer screen.
  • The laptop may get crashes while running the program.
  • Your system may freeze for some time regularly.
  • You will notice your windows responding late to your mouse or keyboard input.
  • After discussing the causes and the symptoms of this error, let us discuss the various methods to resolve this issue.

Method To Fix QuickBooks Error H505

Solution: Verify your Services and Hosting

  • Verify Hosting
  • Open QuickBooks on each workstation to resolve QuickBooks error h505
  • Pick the file option and hit the utility option.
  • You can recognize that the system is not hosting your file if a message stating “host multi-user access in the list” on your screen.
  • If you come across the “host multi-user access at the workstation” message, you may skip to the next system without making any changes.
  • If you see “stop hosting the multi-user access,” then click on the same option.
  • Repeat the steps 1 to 3 on each system
  • Check the QuickBooks services.
  • Hit ctrl+Rand access the run box.
  • Type MSC and click on the enter key. Open the windows search bar and look for the “MSC
  • Open the services window and look for the QuickBooksDBXX option.
  • Hit the recovery button.
  • Once you spot a failure, you must start the QuickBooks services manually. Repeat the same for similar shortcomings.
  • Click on the ok option and save the changes.
  • Repeat all the steps for QBCFMonitorService.
  • Try to access QuickBooks in a multi-user mode on each of the affected systems. If you are still coming across this QuickBooks error, we strongly recommend trying out the other solution.

Solution – Create a New Company File Folder

  • One of the hosting files may generate a replacement folder. You can now share the windows access permission and the original folder to share the company file.
  • You may contact an IT professional if you can not access the digital system.
  • Now in the multi-user mode, copy the qbw file in the new folder.
  • Then try to access the company file.

Solution – Try QuickBooks Desktop File Doctor

  • Download and install QuickBooks file doctor.
  • After installing the QuickBooks file doctor, open it and follow the instructions flashing onto your screen to repair your company file.
  • Look for the company file folder and rename the .ND and .TLG extension file to .ND .OLD to .TLG  .OLD.
  • Copy the files with the QBW extension from your company file folder and paste them on your desktop.
  • Now you have to start QuickBooks and pick your company file for the new location.
  • Create a new user with the administrative rights within your computer and log in to your computer with the help of the new user account to start the QuickBooks desktop application.
  • Verify each firewall settings and security application in your computer and make sure they are not blocking your QuickBooks.
  • If none of the above-shown solutions work for you, we recommend uninstalling QuickBooks then reinstalling it.

Solution: Using the QuickBooks Connection Diagnostic Tool

  • Open your QuickBooks software.
  • If you can not open QuickBooks, try opening it from any other company file for a while.
  • Enter the utility menu and click on the repaired file and network problems.
  • Hit the yes option once you see a pop-up window asking for your personal information.
  • Navigate to the folder which holds your company file.
  • From the pop-up window, pick the option called “Show advanced settings.”
  • Open the drop-down windows, pick the problem you face right now.
  • On the next screen, enter your QuickBooks login credentials.
  • Click on the QuickBooks Connection Tool and start the diagnostic process.

Read more : QuickBooks Tool Hub


We hope to help you resolve QuickBooks error H505 and its causes and symptoms through this article’s medium. We hope your issue does not persist anymore. However, if it does, make sure you dial +1-860-813-7413 and get in touch with the relevant service providers. You can avail us. QuickBooks customer services anytime and anywhere.