Do you have a problem with QuickBooks Error 6123, 0? When you access a company file or upgrade a system file into QuickBooks desktop, this message appears. When you try to launch a backup, you can get this error. A QB consumer was unable to restore the backup due to this problem.
About QuickBooks Error 6123
“Connection to the QuickBooks company file has been lost”. According to Intuit QuickBooks error 6123, happens when you access a company file over a connection in multi-user situations or when you update a company file to a new release of QuickBooks.
Causes of QuickBooks Error 6123, 0
In multi-user settings, QuickBooks Error Code 6123, 0 “Link to the QuickBooks company file has been damaged” occurs for one of the following reasons:
- The data files or program files in QuickBooks are corrupted or lost.
- Your McAfee antivirus has the Block Web Glitches filter turned on.
- Your firewall is blocking a port that is needed for communication with the server that houses the company file.
- Your Windows operating system has been corrupted.
- The QuickBooks server service is running in several versions.
- When the device hosting the QuickBooks system files was turned on, the name of your personal computer was modified.
Symptoms of QuickBooks Error 6123, 0
QuickBooks Error 6123, 0 is a file-related fault that occurs frequently in multi-user format. Some of the signs of QuickBooks Error 6123, 0 are mentioned below.
- Link to the client computer the QuickBooks company file is inaccessible.
- The QuickBooks business files are unable to be opened.
- When you try to perform some other operation on the screen, it becomes sluggish and non-responsive.
If the problem is discovered when scanning with antivirus software such as McAfee, you can find that the same QuickBooks files are checked and rescanned repeatedly.
Solutions To Fix the QuickBooks Error 6123, 0
Listed below are the solutions that help in the fixation of QuickBooks error 6123, 0:
Solution 1: Run QuickBooks File Doctor
- The QuickBooks File Doctor software can be downloaded from QuickBooks’ official website.
- Then browse at the QB Company Register.
- After that, select the “Check Data Damage Only” option, followed by “Diagnose File.”
- Enter the Admin Password and then press the “OK” button.
- In the newer version, select ‘Open File‘; in the older version, select ‘Repair File‘.
- Follow the rest of the instructions on the screen.
- Reboot/restart the device after you’ve completed all of the steps.
Solution 2: Shift the company file to a separate location
This approach is most useful when users encounter QuickBooks Error 6123, 0 when trying to access backups.
- To make sure the error isn’t caused by the file route, transfer the original file to a separate location. The default path should, in theory, not result in an error.
- If you’re restoring a company file from a backup file (.qbb), make sure it’s on your hard drive, not an online archive or a portable computer.
- If the backup file (.qbb) doesn’t work, restore the original company file after making a portable copy (.qbm).
In Conclusion
QuickBooks error 6123, 0 is a common company file error that users encounter while accessing their company files. You can get rid of this error with the help of the above-mentioned solutions. If not, then seek technical assistance from QuickBooks customer service number.